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Warranty information

NutriScience EU return policy allows for new, unused Products purchased via the internet shop to be returned within the 14 day period following date of shipment by NutriScience EU for a refund of purchase price actually paid. NutriScience EU will not accept any return of any product that has been opened. If Purchaser has received damaged, defective or incorrectly shipped Products, please notify us within 14 days and submitting information including product model, order number, if applicable, delivery note number/order number, phone/fax number, contact name, along with detailed explanation as to the reason for the return. Products must be returned in the original packaging. Shipping and handling charges for returns are not refundable. Damage and missing part restocking fees may apply. If the return of the Prod-uct is due to an error of NutriScience EU including the shipment of an incorrect Product, or a defective Product, or of a Product becoming defective within 14 days as of delivery date to the Purchaser, return shipping and handling charges shall be assumed by NutriScience EU. Purchaser is responsible for and must prepay all shipping charges and Purchaser shall assume all risk of loss, theft or damage to Product while in transit to NutriScience EU. If Purchaser returns a Product to NutriScience EU (i) beyond the 14 day issuance period, or (ii) without proper packaging, or (iii) which is used or damaged (except for Prod-ucts that are defective on delivery or become defective within 14 days of delivery), NutriScience EU re-tains the right to either refuse delivery of such return or charge Purchaser a restocking fee. Credit will be issued upon receipt/inspection of returned goods to the NutriScience EU warehouse location and based on the original purchase price paid by Purchaser. Please allow up to four weeks for NutriScience EU to credit your account.


NutriScience EU
Kysucky Lieskovec 533
023 34 Kysucky Lieskovec
Slovak Republic

ID number: 40522172
VAT Reg No: SK1045451847
Tel.: +421 (0)41 4231 065
+421 948 410 173